Terms & Conditions

Terms & Conditions

1. TERMS OF ENGAGEMENT

1.1 Overview

These Terms of Engagement govern the use of this website and all advisory, consulting, facilitation, and strategic services provided by RavennaBridge. By engaging services or using this website, you agree to these Terms. Where a separate written agreement exists, that agreement takes precedence.

1.2 Nature of Services

RavennaBridge provides professional advisory and consulting services, which may include:

 

  • organizational consulting

  • leadership and systems advisory

  • strategic facilitation

  • cultural and relational systems analysis

  • bespoke workshops and advisory engagements

All Services are advisory only and do not include operational execution.

1.3 No Professional or Regulatory Services

RavennaBridge does not provide:

  • legal services

  • financial services

  • medical or psychological services

  • regulated professional certification

Nothing constitutes regulated professional advice.

1.4 Engagement Structure

Services may be delivered via:

  • statements of work

  • proposals

  • retainer agreements

  • workshop or facilitation engagements

Each engagement defines:

  • scope

  • deliverables

  • fees

  • timelines

In case of conflict, written engagement terms prevail.

1.5 Scope Limitation

RavennaBridge is not responsible for:

  • implementation of recommendations

  • operational execution

  • internal organisational decisions

  • stakeholder alignment

  • business outcomes

All implementation responsibility remains with the client.

1.6 No Guarantee of Outcomes

No guarantees are made regarding:

  • financial performance

  • organisational transformation

  • leadership or cultural change

  • strategic success

  • employee or stakeholder outcomes

Results depend on client context and execution.

1.7 Intellectual Property

All materials provided by RavennaBridge remain intellectual property unless explicitly transferred in writing.

This includes:

  • frameworks and methodologies

  • diagnostic systems

  • strategic models

  • facilitation tools

  • written reports and presentations

Restrictions

Clients may not:

  • reproduce or redistribute materials externally

  • sell or commercialise materials

  • create derivative consulting frameworks

  • share deliverables outside their organisation

  • use materials for AI training, datasets, or machine learning systems

  • scrape or extract content

1.8 Internal Use License

All deliverables are licensed for internal organizational use only, unless otherwise agreed in writing.

1.9 Confidentiality

Both parties agree to maintain confidentiality regarding non-public information shared during engagements, except where disclosure is required by law.

1.10 Third-Party Services

RavennaBridge may use third-party services including:

  • communication platforms

  • video conferencing

  • document storage

  • analytics tools

  • payment processors

No responsibility is accepted for third-party performance or policies.

1.11 Limitation of Liability

To the maximum extent permitted by law under Washington:

RavennaBridge is not liable for:

  • indirect or consequential damages

  • loss of profit, revenue, or opportunity

  • business or organisational decisions

  • reliance on advisory input

  • implementation outcomes

  • internal governance or stakeholder actions

  • third-party service failures

Where liability cannot be excluded by law, it is limited to the amount paid under the relevant engagement.

1.12 Indemnity

The client agrees to indemnify and hold harmless RavennaBridge against claims arising from:

  • client implementation decisions

  • misuse of advisory materials

  • internal organisational actions

  • third-party reliance on client decisions

1.13 Termination

Either party may terminate engagements in accordance with written agreements.

RavennaBridge may terminate immediately for:

  • material breach

  • non-payment

  • misuse of materials

  • conduct that materially disrupts engagement

1.14 Force Majeure

RavennaBridge is not liable for delays or failure caused by events beyond reasonable control, including:

  • platform outages

  • cyber incidents

  • natural disasters

  • government actions

  • third-party system failures

1.15 Governing Law

These Terms are governed by the laws of Washington.

1.16 Entire Agreement

These Terms, together with any written engagement agreements, constitute the entire agreement between parties.

1.17 Severability

If any provision is found unenforceable, remaining provisions remain valid and enforceable.

Privacy Policy

2. PRIVACY NOTICE

2.1 Overview

This Privacy Notice explains how RavennaBridge collects and processes personal and organisational data.

2.2 Data Collected

We may collect:

  • contact details

  • organisational information

  • strategic and operational documents

  • communications

  • usage and technical data

2.3 Use of Data

Data is used to:

 

  • deliver consulting services

  • manage client relationships

  • communicate project updates

  • improve service quality

  • comply with legal obligations

2.4 Legal Basis

Processing is based on:

 

  • contractual necessity

  • legitimate interests

  • consent (where applicable)

  • legal obligations

2.5 Data Sharing

We may share data with:

  • communication tools

  • document platforms

  • payment providers

  • analytics services

All providers must maintain appropriate safeguards.

2.6 Data Retention

Data is retained only as long as necessary for:

  • service delivery

  • legal compliance

  • contractual obligations

2.7 Rights

Clients may request:

  • access to data

  • correction of data

  • deletion of data (where applicable)

  • restriction of processing

2.8 Cookies

Cookies may be used for:

  • website functionality

  • analytics

  • performance monitoring

Disclaimer

3. DISCLAIMER

3.1 Advisory Nature

All services are advisory, strategic, and facilitative in nature.

3.2 No Professional Advice

Nothing constitutes:

  • legal advice

  • financial advice

  • medical or psychological advice

  • regulated professional certification

3.3 No Guarantees

No guarantees are made regarding:

  • business outcomes

  • financial performance

  • organisational change

  • strategic success

3.4 Implementation Responsibility

All implementation decisions remain solely with the client.

3.5 Limitation of Liability

RavennaBridge is not liable for outcomes arising from:

  • advisory input

  • client decision-making

  • organisational execution

  • reliance on materials

Intellectual Property Notice

4. INTELLECTUAL PROPERTY NOTICE

4.1 Ownership

All RavennaBridge materials remain intellectual property unless explicitly transferred in writing.

4.2 Protected Materials

Includes:

 

  • consulting frameworks

  • diagnostic tools

  • strategic models

  • facilitation systems

  • reports and presentations

4.3 Restrictions

Clients may not:

  • reproduce or distribute materials externally

  • commercialise deliverables

  • create derivative systems

  • share outside organisation

  • use for AI training or datasets

  • scrape or extract content

4.4 Internal Use License

All deliverables are licensed strictly for internal organisational use unless otherwise agreed.

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