1. TERMS OF ENGAGEMENT
1.1 Overview
These Terms of Engagement govern the use of this website and all advisory, consulting, facilitation, and strategic services provided by RavennaBridge. By engaging services or using this website, you agree to these Terms. Where a separate written agreement exists, that agreement takes precedence.
1.2 Nature of Services
RavennaBridge provides professional advisory and consulting services, which may include:
organizational consulting
leadership and systems advisory
strategic facilitation
cultural and relational systems analysis
bespoke workshops and advisory engagements
All Services are advisory only and do not include operational execution.
1.3 No Professional or Regulatory Services
RavennaBridge does not provide:
legal services
financial services
medical or psychological services
regulated professional certification
Nothing constitutes regulated professional advice.
1.4 Engagement Structure
Services may be delivered via:
statements of work
proposals
retainer agreements
workshop or facilitation engagements
Each engagement defines:
scope
deliverables
fees
timelines
In case of conflict, written engagement terms prevail.
1.5 Scope Limitation
RavennaBridge is not responsible for:
implementation of recommendations
operational execution
internal organisational decisions
stakeholder alignment
business outcomes
All implementation responsibility remains with the client.
1.6 No Guarantee of Outcomes
No guarantees are made regarding:
financial performance
organisational transformation
leadership or cultural change
strategic success
employee or stakeholder outcomes
Results depend on client context and execution.
1.7 Intellectual Property
All materials provided by RavennaBridge remain intellectual property unless explicitly transferred in writing.
This includes:
frameworks and methodologies
diagnostic systems
strategic models
facilitation tools
written reports and presentations
Restrictions
Clients may not:
reproduce or redistribute materials externally
sell or commercialise materials
create derivative consulting frameworks
share deliverables outside their organisation
use materials for AI training, datasets, or machine learning systems
scrape or extract content
1.8 Internal Use License
All deliverables are licensed for internal organizational use only, unless otherwise agreed in writing.
1.9 Confidentiality
Both parties agree to maintain confidentiality regarding non-public information shared during engagements, except where disclosure is required by law.
1.10 Third-Party Services
RavennaBridge may use third-party services including:
communication platforms
video conferencing
document storage
analytics tools
payment processors
No responsibility is accepted for third-party performance or policies.
1.11 Limitation of Liability
To the maximum extent permitted by law under Washington:
RavennaBridge is not liable for:
indirect or consequential damages
loss of profit, revenue, or opportunity
business or organisational decisions
reliance on advisory input
implementation outcomes
internal governance or stakeholder actions
third-party service failures
Where liability cannot be excluded by law, it is limited to the amount paid under the relevant engagement.
1.12 Indemnity
The client agrees to indemnify and hold harmless RavennaBridge against claims arising from:
client implementation decisions
misuse of advisory materials
internal organisational actions
third-party reliance on client decisions
1.13 Termination
Either party may terminate engagements in accordance with written agreements.
RavennaBridge may terminate immediately for:
material breach
non-payment
misuse of materials
conduct that materially disrupts engagement
1.14 Force Majeure
RavennaBridge is not liable for delays or failure caused by events beyond reasonable control, including:
platform outages
cyber incidents
natural disasters
government actions
third-party system failures
1.15 Governing Law
These Terms are governed by the laws of Washington.
1.16 Entire Agreement
These Terms, together with any written engagement agreements, constitute the entire agreement between parties.
1.17 Severability
If any provision is found unenforceable, remaining provisions remain valid and enforceable.
2. PRIVACY NOTICE
2.1 Overview
This Privacy Notice explains how RavennaBridge collects and processes personal and organisational data.
2.2 Data Collected
We may collect:
contact details
organisational information
strategic and operational documents
communications
usage and technical data
2.3 Use of Data
Data is used to:
deliver consulting services
manage client relationships
communicate project updates
improve service quality
comply with legal obligations
2.4 Legal Basis
Processing is based on:
contractual necessity
legitimate interests
consent (where applicable)
legal obligations
2.5 Data Sharing
We may share data with:
communication tools
document platforms
payment providers
analytics services
All providers must maintain appropriate safeguards.
2.6 Data Retention
Data is retained only as long as necessary for:
service delivery
legal compliance
contractual obligations
2.7 Rights
Clients may request:
access to data
correction of data
deletion of data (where applicable)
restriction of processing
2.8 Cookies
Cookies may be used for:
website functionality
analytics
performance monitoring
3. DISCLAIMER
3.1 Advisory Nature
All services are advisory, strategic, and facilitative in nature.
3.2 No Professional Advice
Nothing constitutes:
legal advice
financial advice
medical or psychological advice
regulated professional certification
3.3 No Guarantees
No guarantees are made regarding:
business outcomes
financial performance
organisational change
strategic success
3.4 Implementation Responsibility
All implementation decisions remain solely with the client.
3.5 Limitation of Liability
RavennaBridge is not liable for outcomes arising from:
advisory input
client decision-making
organisational execution
reliance on materials
4. INTELLECTUAL PROPERTY NOTICE
4.1 Ownership
All RavennaBridge materials remain intellectual property unless explicitly transferred in writing.
4.2 Protected Materials
Includes:
consulting frameworks
diagnostic tools
strategic models
facilitation systems
reports and presentations
4.3 Restrictions
Clients may not:
reproduce or distribute materials externally
commercialise deliverables
create derivative systems
share outside organisation
use for AI training or datasets
scrape or extract content
4.4 Internal Use License
All deliverables are licensed strictly for internal organisational use unless otherwise agreed.
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